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NETWORK
 
HiHost built a robust and redundant network by joining six (6) different Tier one backbone providers together to form the best network infrastructure in the industry. If you want the lowest ping times, lowest latency, and best redundancy available, host with us. Our backbone border routers are Juniper M20's and our fully redundant switching layer comprises a certified six pack design of Cisco™ 6500 series switches. All customer access switches in the datacenter, and there are hundreds of them, are Cisco™ 2950 series switches designed for maximum performance and uptime availability. Our current backbone provider list running the BGP4 protocol is listed below:
 

Our network diagram below illustrates how we utilize the routers to maximize redundancy:

HiHost house its servers in state of the art datacenter offering complete redundancy in power, HVAC, fire suppression, network connectivity, and security. With over 35,000 sq ft of raised floor and 15,000 sq ft of static free tile. Below is a live video cam from inside the datacenter:

The facility sits atop multiple power grids driven by TXU electric, both facilities have multiple Liebert and PowerWare UPS battery backup power, and both facilities have onsite permanent generator power. The HVAC systems are a combination of glycol, chilled water, and condenser units by Liebert and Data Aire to provide redundancy in cooling coupled with 6 managed backbone providers. Twelve more third party backbone providers are available in the building via cross connect.

Fire suppression includes a pre-action dry pipe system in both facilities including VESDA (very early smoke detection apparatus) along with over 600 smoke detectors.

Security is a top concern; the facility is equipped with key card access and CCTV monitoring. All visitors must check in and out of the facility upon their arrival and departure.

Datacenter infrastructure is monitored through a commercial software application called Datatrax©. Datatrax allows our NOC technicians to monitor electrical, UPS, HVAC, and generator systems from their desktops. This information is key in controlling the datacenter environment and to make certain all equipment is housed in the most favorable conditions

 
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